Residents who live at the hostel are committed to making positive changes to their lifestyles and are offered person centred, one-to-one support.

Prospective residents can access the hostel through Housing Options or gain Support from our Access Point Outreach Service.  The Hostel staff are a highly trained, dedicated team whose aim is to offer empathic, practical support to enable our residents to move-on into appropriate accommodation.

We work closely with our managing partners, to provide high quality accommodation and services to the people we support. We liaise and work with a variety of services across the city including, Housing Options, probation, substance misuse services and other homelessness services.

The hostel offers a residents lounge, laundry and daily meals. We hold regular residents meetings and residents are encouraged to participate in these. Each resident is allocated a key-worker on arrival and will work closely with them to address their support needs. Residents who successfully address their needs are referred to local housing providers and are moved into supported or independent accommodation. We offer a resettlement service to residents moving into their own homes in order that they have the skills to successfully maintain their tenancy.