Caer Las Quality Initiative
We are currently introducing a formalised Quality Management System that will be accredited to ISO 9001– 2015 by December 2017.
We believe that attainment of ISO 9001- 2015 will allow us to define our quality systems across five main areas:
This framework will also enable us to define the standards, and undertake continuous improvement plans for:
- The quality of the support, advice and guidance services provided to vulnerable adults
- The quality of the staff and customer experiences
- The quality of accommodation services, offices and commercial business premises
- The quality and impact of investment in workforce development