BM was referred to our Carmarthenshire Floating Support Service by another agency.

BM was living in a static caravan in a rural area in appalling living conditions i.e. no heating or hot water in an extremely isolated rural location. BM has been living there for nearly 20 years. BM was previously street homeless in London for many years.

BM suffers from mental and physical health issues, is a hoarder and has chosen to be socially reclusive.

We carried out an assessment and had to build a working relationship quickly due to his current housing issues and the likelihood that the caravan was going to be condemned due to Health and Safety issues. We liaised closely with a housing agency and his Housing Officer to try and identify suitable and sustainable accommodation, constantly providing reassurance to BM of our support during this stressful time. We also provided support to obtain removal quotes and research oil deliveries for his central heating system.

We supported BM to visit a property externally showing him the facilities around the local area including a visit to the local shop. We found out that his car, vintage motorbikes and cat are extremely important to him and ensured that the new property could accommodate this. We also made enquiries about decorating vouchers as BM wanted to decorate and make this his new home.

On 5 January 2017 we supported BM to view the property internally with his Housing Officer which he was delighted with and signed his Tenancy Agreement. We have agreed support to apply to the Discretionary Assistance Fund for a grant for essential household items including white goods. We have agreed ongoing Floating Support to ensure his new tenancy is set up, to settle in the local community and access health services and we are confident that with our support BM manages and maintains his new tenancy successfully.



Caer Las